Customer testimonials

Hello Vanessa,
The pergola is finally assembled — not easy in this weather.
I am very satisfied; the product is of very high quality and very well finished.
Thank you again for your kindness.
Kind regards.

Hello Ms DEBIAS,
The pergola is well installed, the assembly went quite smoothly. The delivery also went very well, the date and time were respected, and the driver was great. He took the time to check the packages with me before leaving. Whenever we had technical questions we always received a quick reply. We are satisfied with the quality and the final look of the HORIZON pergola paired with the CLOSEO awnings.
We have already recommended you to our friends and family for future projects.
Please find attached some photos of the final result.
Kind regards

Mr. REGNIER,
As mentioned over the phone, I am sending you photos of the veranda that has been installed and is already welcoming customers who are delighted....
I am also very pleased with the result.
Kind regards,
David B.

Hello,
I have the honour of confirming our complete satisfaction with the service provided by your company in connection with our order. Assembly was carried out easily and efficiently thanks to the support of your technical team. In summary, a quality product in line with our expectations.
For my part, and given my level of satisfaction, I give without any hesitation a rating of 5.
Kind regards,
Michel P.

Hello.
We installed the pergola this autumn over two periods due to the delayed delivery of the ZIP awnings. As for the pergola itself, everything went well. The product is of good quality, no cutting and/or drilling errors, well packaged and well labeled. That said, it is essential that at least one of the assemblers is an experienced DIYer (for example to install the wall rail, which is the foundation of the entire assembly). In addition, preparatory planning — at the ordering stage and then on-site — must be carried out with the utmost care (for example: how to handle imperfections in the support wall and/or the floor).
For the 4 Zip awnings, installed at a later stage, we encountered some difficulties: limit switches in unexpected positions, and above all two faulty remote controls. These two items were replaced by your team; for the time being we have not yet installed them (planned within the next few weeks).
Faced with our difficulties (particularly with the ZIP awnings), we were able to count on the effective and supportive help of Mr Nicolas Font.
The final result is very aesthetically pleasing.
Overall rating: 4.75 out of 5. (-0.25 for the issues with the ZIP awnings).
We recommend (and have already recommended) CliKit.
Kind regards.
Yves G

Good evening,
The pergola is assembled.
- As far as delivery is concerned, everything went perfectly, no issues.
- The assembly was done over several days (due to weather and my work schedule).
- As for value for money, nothing to say — it's good quality equipment.
I'm attaching some photos.
Thank you.
Kind regards,
Sylvain A.

For the attention of Mr Jérôme MENU and Ms Vanessa DEBIAS and also your teams (please pass this on as I no longer have their email address - thank you in advance)
Hello
We are following up, with much delay, regarding the pergola order we placed with you last January
We only installed it in August (there are still a few finishing touches to do but not much)
We therefore wanted to thank you for your responsiveness and professionalism during the ordering process
And we also thank you for the quality of the product, honestly it is great
I am attaching 3 photos (I can take more if you wish)
We wish you a pleasant day
Kind regards
Mr and Mrs B.

Hello,
My pergola is installed. The closeo covers have been put up and lowered for winter and I was able to test the sun blinds and spotlights.
Several comments (positive and barely negative):
** During the rather windy and rainy episode of the past few days, nothing moved, and water barely gets under the covers, seeping very very slowly through the tile joints and at the pillar bases where the seal is not as tight. I didn't know what to expect in terms of rain, and I have to say I am quite very satisfied with this waterproofing.
** The uprights and panels seem to be of good quality, but I'm no expert in the matter — see you in 15 years to check how they've aged!
** The closeo covers go up and down well; the zip closes correctly with a certain tension that I imagine contributes to keeping it in place. Its thickness and quality also seem quite adequate (fortunately given the price!!!), and again, see you in 15 years?
** The soleo sun blinds:
- To the touch and to the eye they look perfectly quality-made.
- They block the sun well but still maintain brightness — well thought out.
- They attach well to the hooks on the short sides of the cover (which is what they were designed for), but if you want to attach them to the long side, the hooks are no longer in the right place. That's a shame. I know there are other sizes for the long sides but I might have liked to be able to move them around (depending on the direction of the sun).
- The hooks are not very large and struggle to hold everything at once when folded up. - It's a shame there is no additional Velcro to be able to open and close them independently of the closeo cover — we're going to buy a roll at a DIY store and sort it out. ** The spotlights illuminate well, the dimming is very gradual, and the colour temperature is good.
If I were to rate you, despite these minor negatives, I am obviously still very satisfied with your product, but as nothing is perfect and I can't predict how it will hold up in the future, I would give you 4.9/5. ;)