Free Delivery

Free delivery by appointment*

For orders over 40 kg, delivery is handled by a specialized carrier equipped with a forklift for delivery as close as possible to your installation site*. In this case, delivery is by appointment and is free of charge in mainland France and Belgium. We also deliver to other zones (Corsica, Monaco, Switzerland, Spain, Italy, etc.) for which delivery rates are provided upon request.

Free delivery is subject to accessibility conditions at the delivery location (paved road with a minimum width of 3.5 m, the truck must be able to leave moving forward or in reverse over a maximum of 300 m). We can discuss together the various possible solutions if access to your home seems complex.

Delivery lead times

Due to a high number of orders during peak season, lead times are liable to be revised upward without notice and are dependent on carrier capacity. If you have specific deadlines, it is important to inform us in advance.

Lead times are provided for information purposes only and are in no way contractual. CliKIT cannot be held responsible for any delay beyond our control (roadworks, bad weather, strikes, etc.).

Manufacturing lead times

*For Aluminum Pergolas with Glass Roofing, allow an additional lead time of approximately 1 to 2 weeks.

**For Flat Roof Windows, lead times vary depending on available stock dimensions and selected options.

Important notes regarding the receipt of your order

For any order requiring the services of our specialized carrier, the appointment will be scheduled by SMS or email at least one week before your delivery. We thank you for responding promptly to the questionnaire regarding access to your home.

Upon receipt of your order, it is essential to check the general condition of the merchandise packaging in the presence of the delivery driver. Any torn packaging or suspected missing parcel must be mandatorily noted on the delivery note.
For example: "Damaged parcel, risk of defective merchandise."
Please note, the mention "Subject to unpacking" has no legally admissible value.

For proper handling, it is essential to unpack and check the entire contents of your merchandise after delivery. Any damage found must be reported by email to contact@clikit.fr within a 48-hour period following receipt, accompanied by the delivery note and photos expressly stating the reservations.

Glass handling: double glazing is very sensitive on the edges — a single impact is enough to break it. It is important never to rest on a corner when lifting it, and not to use a suction cup to move it. Double glazing must never be laid flat on the ground; it must be stored vertically, protected from the floor and the wall.

Any glazing broken due to mishandling cannot be the responsibility of CliKIT; broken glazing not reported within 48 hours of receipt may be subject to a quote.